Privacy Policy

This placeholder policy outlines how Bedlay Gardens LTD (“we”, “us”) handles personal data in line with UK GDPR. Replace this text with your finalised policy before launch.

What we collect

• Contact details: name, email, phone, address
• Dog profile details: name, breed, medical and behavioural notes
• Vaccination certificates and related documents
• Booking and payment history (processed via Stripe)
• Messages sent through our contact form

How we use it

We use your information to process bookings, manage your dog’s stay, communicate about appointments and payments, and meet our legal and insurance obligations. We do not sell your data.

Vaccination and vet documents

Uploaded certificates and vet documents are access-controlled and never made available via public URLs. Only you and authorised staff can view them.

Your rights

You can request a copy of the data we hold about you, ask us to correct it, or request account deletion from your account settings or by contacting us directly. Some records (e.g. payment history) may be retained where required by law.

Contact

For any privacy questions, use the details on our Contact Us page.